If you’re
looking to run a profitable business, there are tons of articles online
teaching us how to do this and how to do that. However, what we don’t get
enough of are articles telling us what NOT to do. Well here are the top
business blunders that many companies in Britain seem to do.
Image credit: kirza / 123RF Stock Photo
Staying
Offline
If you own
any type of business, choosing to stay offline is akin to missing an open goal
in a cup final soccer match. And yet, many businesses in the United Kingdom
don’t have any SEO or digital marketing strategies. Some do not even have a website or a blog! It’s a sad, depressed state and going online should be the first thing
your business does.
This means
you do a significant portion of your marketing, selling, customer interaction
and promoting online.
Not
Understanding Taxes
Taxes are a
pest, and nobody likes to deal with them. However, there is something known as
a tax refund and your business may be eligible for one, or even more than one!
Not
understanding that they’re eligible for a tax refund costs thousands of British
businesses each year.
That means
that thousands of businesses miss out on potentially thousands of pounds
annually!
There are a
number of companies online that can help identify whether you’re owed any money
through a tax refund and how much you are owed!
Poor
Customer Care
You’ll be
surprised at how many businesses simply don’t care about their customers, and
what’s worse, make it plainly obvious that they don’t care about their
customers.
Businesses
that can’t be reached directly (through phone or at worst, email) give off the
impression that they don’t care whether or not their customers enjoy their
products.
What are
worse are businesses that don’t treat customers fairly, and run with the maxim:
if they’ve already bought, they matter nought.
You should treat
your customers like kings and queens. This way they will give off a polite word
to their friends, and you will get more customers. You should also accept
customer complaints seriously as it will help you improve your product or
service.
Unclean
Shops
Who will want
to buy a product from a store that isn’t clean? It sounds pretty obvious that
your shop must be kept looking fresh and pretty, however, many shops look as
they’ve been bombed!
A clean and attractive
shop makes customers want to shop there, and the more customers that want to shop
in your shop the more money you’ll make!
Author: Angelina Jennifer
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